AGE REQUIREMENTS
Minimum age 20 years, having a driving license of at least 1 year and in some car groups different ages limits may apply. The maximum age limit is 75 years. The company has the right for security reasons to prevent car rental if they deem the driver unsuitable.
Driving License
The driving license must be issued at least 1 year before the car pickup date. National driving licenses from EU,UK, US, Canada, Australia, Gibraltar are accepted.
For guests from other non-EU countries International Driving Permit (IDP) is mandatory.
For countries that have signed the Vienna Convention {List of Countries} an IDP is not mandatory. Please note that driver’s licences in digital form cannot be accepted, a valid physical copy must be present. Drivers must also have their passport or ID card upon arrival.
ADDITIONAL DRIVER(S)
One additional driver is free of charge.
Daily charge of €5 for third additional driver. Maximum charge 110 €.
Minimum Rental Period / Booking Length
The minimum rental period is 1 day. For any further scheduled extension, extra charges will apply.
The renter can return the vehicle 59 MINUTES after the agreed time free of charge after contacting the office.
If the vehicle returns after the agreed time without prior notice extra charge will apply.
PAYMENT METHOD
For all categories, the lessee must present a credit card to cover the amounts related to the guarantee and the payment of the rental cost (for non-prepaid reservations). For every car rental, a credit card is always required as a guarantee, even if the renter pays the rental in cash. Accepted cards in stations: VISA & MASTERCARD only.
Deposit
No Deposit is Required to Secure a Booking,
Full Prepayment is required for the following categories: J1, J2, J3
WARRANTY
For all rentals, upon receipt of the car, a deposit amount will be reserved on the driver's credit card which will be returned in full at the end of the rental, if no other charges arise. The release of the amount can take up to 30 days depending on the issuing bank of the card. The amount of the warranty varies by car category. The vehicle provider is the ONLY responsible for releasing the pre-authorized amounts to credit card or assist the client to receive the deposit back. H-Lead has no authority or responsibility over these transactions. The vehicle provider agrees that the Customer's liability for any damage shall be limited to the amount of the stated excess, irrespective of the number of incidents. In the event of multiple damage occurrences, the excess shall be applied only once per incident. The vehicle provider further agrees that it is strictly prohibited from charging the excess more than once for the same incident or for multiple incidents where the total damage does not exceed the stated excess.
Analytically:
PRICE AND INFRINGEMENTS
All fines and administrative penalties resulting from the driver's fault are fully borne by the lessee.
SAFETY
All authorized car drivers are exempt for damage to the rented car by fire and are insured with civil liability to third parties for death, bodily injury, and property damage.
COLLISION DAMAGE WAIVER (CDW)
The renter's liability for damage to the rented vehicle may be limited, provided that the Traffic Code is not violated. Excess amount depends on car group and varies between Eur 600,00 and Eur 3.000,00. Excess will be charged per incident. CDW never covers damage to tires, glass, exterior mirrors, underside, interior, roof, engine, damage to the locks and loss of vehicle keys.
SUPER COLLISION DAMAGE WAIVER (SCDW)
The renter's liability for damage to the rented vehicle may be limited, provided that the Traffic Code is not violated. Excess will be charged per incident. SCDW covers damage to tires, glass, exterior mirrors and loss of vehicle keys.
FULL DAMAGE COVER (FDW) LIABILITY EXEMPTION
FDW never covers damage to tires, underside, interior, engine, damage to the locks and loss of vehicle keys.
Even if Renter has accepted «Collision Damage Waiver» there is a minimum charge for the restoration of the damage, as designated in the official Lessor’s pricelist (tariff) or as stated in the front side of this agreement, unless Renter has accepted «Full Damage Waiver» (FDW) by marking in the «Accept» box & by paying the respective daily charge. It is expressly agreed that: The said acceptance of «Collision Damage Waiver» (CDW) or of «Full Damage Waiver» (FDW), does not cover in any case damages caused. 1. Underneath the Vehicle. 2. To the tires and wheels of Vehicle. 3. Interior 4. engine 5. damage to the locks and loss of vehicle keys. 6. During loading, unloading or transport of Vehicle by ships or trains or other means of transport without Lessor’s prior written consent.
The renter can limit his liability even further (FDW) to the minimum charge by paying in addition as below
20 Eur per day for MDMR, MBMR,EDMR, EBMR, MBAR, MDAR, EDAR, EBAR, EJMR, EJAR, ETMR, ETAR, CDMR, CDAR, DDMR, DDAR, SDMR, SDAR, BWMR, BWAR, SWMR, SWAR, DWMR, DWAR SGMR, SGAR, SFMR, SFAR, CFMR, CFAR, IFMR, IFAR , IDMR, IDAR
40 Eur per day for PDMR, PDAR, SVMR, SVAR, CDAE, DDAE, FVMR, FVAR, XVMR, XVAR
(Vat is included)
THEFT PROTECTION (TP)
Theft protection is included in the rates and should be included in the voucher. In cases the TPC is not included Renter has the obligation to compensate the Lessor in the event of theft, loss, or damage to Vehicle and to any person (including his co-passengers) as well as to pay all losses & damages suffers by the Lessor. More specifically: a. Renter is responsible for all the damages he has caused to Vehicle or to others in case he had violated the terms of use of Vehicle or in case he has been driving same in an illegal manner or in violation of the Greek Driving Code. b. Renter is responsible for partial or total theft or loss of Vehicle unless the Lessor releases Renter from the responsibility for total theft or loss of Vehicle. Such release is valid provided that Renter has already accepted at the beginning of rental the daily charge and the conditions of «Theft Protection» (TPC) of Vehicle, as these terms are defined in the official Lessor’s price-list (tariff), by marking in the «Accepts» box on the front side of this agreement, provided that Renter has taken all the precautions to avoid total theft or loss of the Vehicle and has used it in compliance with the terms of this agreement. It is expressly agreed that theft or loss of the parts accessories and / or equipment (partial theft) of Vehicle is not covered by the above-mentioned acceptance of «Theft protection» (TPC). c. Renter is responsible for damage to the Vehicle due to collision or fire.
Insurance Exemptions (PLEASE READ)
If you have not been added to the rental agreement as an additional driver.
If driving under the influence of alcohol or drugs.
If driving against traffic regulations.
If driving off-road.
If the car is carrying more passengers than the number it is licensed for. Please note infants count as passengers.
If keys are stolen or lost.
Theft due to keys being left in the vehicle (negligence).
Theft of personal belongings.
Interior damages.
ACCIDENT FILE COSTS (IAF)
In case of a road accident or damages, the renter must inform COSMOS/ Road Assistance immediately and obliged to immediately do the following: a. Not acknowledge liability or guilt and claims of third parties in any way, direct or indirect. b. Note the names and the addresses of eyewitnesses and the name & the address of the driver & the data of the vehicle, with which Vehicle may have collided. c. Notify the Police to investigate the liability of the third party and provide care to any injurers. d. Contact with the Lessor immediately by phone or other means (fax etc). e. Obtain all relevant information from any third party. f. Photograph the location of the accident & the vehicles participating in the accident, if possible. Renter must complete and sing an accident/theft report latest within twenty-four (24) hours at the nearest Lessor’s branch and send any relevant documents or information to the Lessor. In case of theft or loss of Vehicle Renter must report the incident in writing at the nearest police department within twenty-four (24) hours.
Fuel & Mileage
The renter has to return the vehicle with the same level of fuel as delivered UNLESS you have chosen our Fuel up front option
Fuel used during the renting period is covered by the renter.
If the car is returned with less fuel than upon delivery, the renter will be charged the difference plus 12 euro the refuelling charge
If the car is returned with more fuel than delivered, NO refund is given.
Unlimited mileage is included.
Delivery & Collection
Free of charge from Corfu International Airport to our office from 08:00 until 21:00.
Deliveries and collections after these hours are charged.
Deliveries to all other locations are charged.
SNOW CHAINS
Available only after reservation and with a charge of 10 € per day. Maximum charge 140 €.
CLEANING FEE
Cleaning fee of 65€ plus 24% VAT will be applied if the car does not return in the same condition as collected from the renter.
If the car needs biologically clean the fee is 80€ plus 24% VAT.
Pets.
Not allowed.
CAR TYPE CHANGES
The company reserves the right, subject to availability, to provide a different type of car from that of the original reservation with a corresponding, or larger category
DELIVERY-COLLECTION POLICY + OOH FEES
Free of charge from Corfu International Airport to our office from 08:00 until 21:00.
Deliveries and collections after these hours are charged.
Deliveries to all other locations are charged.
Renter received Vehicle, which he examined and found to his complete satisfaction, in perfect condition & appropriate to the purpose he rents it. Renter must return Vehicle and all documents, tools & accessories that accompany it to the Lessor in the same condition he received it at the location and on the date designated in this agreement. Otherwise, and upon expiration of the Rental period. Renter will be obliged to pay to the Lessor the normal rental charge plus expenses for any loss or damage. The Lessor reserves the right to gain repossession and use of vehicle at any time without notice and without Renter’s consent, but at Renter’s expense from wherever and by any means if at the discretion of the Lessor there is danger or damage or loss of Vehicle as well as risk of not receiving the rental charge or any other due compensation. The Lessor has the right beside the above-mentioned case to gain repossession and use of Vehicle if it has been used in violation of this agreement or of designated Rental period.
Our vehicles
All cars are fully checked and serviced.
All cars are cleaned and disinfected.
Free 24-hour road assistance.
In case of breakdown, the company is obliged to replace the vehicle within 24hrs.
LATE RETURN CHARGES
All customers must inform about a possible extension of the rental within the opening hours of the stores, to avoid the imposition of the Late Return Charge. If the car is returned late or more than the agreed return time, then there will be a Late Return Charge at a cost of 20 €, for each day or part thereof, in addition to the cost of the extra rental day.
EXTENSION OF RENTAL PERIOD If Renter wishes to prolong the rental period of Vehicle, he must notify to the Lessor in writing at least twenty-four (24) hours before the end of the period to receive the respective written approval. If he fails to do so he will have both civil and penal liability for illegal use and possession of Vehicle. In case of extension of rental Renter shall be bound by the terms and conditions both initial agreement and the rental extension agreement, whether concerning the Vehicle or any replacements thereof.
OUT-OF-BORDER RENTAL
Not allowed.
TRANSPORT BY FERRY
Only with prior written approval of the car rental company as it is an on-request service. Ferry FEE is 50 EUR.
Any damage caused to the rental car during its transportation is not covered by any insurance
CANCELLATION POLICY / NO SHOW
Free cancelation 72 hours prior to arrival.
Within 48 Hours prior arrival for all prepaid bookings = 100% charges
Non-Show = 100% charges
Booking is valid up to +1 hour maximum of the scheduled time.
We reserve the right to cancel a booking one hour after the original arrival time if we have not been notified for any delay.
Changes to terms and conditions
We reserve the right to change / update our terms and conditions without notice.